Profitable Salon Owner Podcast

001 - Serving, Not Selling with Doug & Jason

Episode Summary

Welcome to The Evo Revo Podcast, where hosts Jason Everett and Doug Campbell provide their unique insights into the ever-changing landscape of the salon industry. In this episode, Doug and Jason discuss the philosophy of operating out of love and abundance rather than fear and scarcity. They stress the importance of serving, not selling, to clients in these difficult times and why it is critical to always looking for the opportunities instead of the obstacles.

Episode Notes

Key Takeaways

03:15 – How salon owners can stabilize, organize and capitalize during these times of uncertainty

09:17 – Why now is the time to serve, not sell

13:16 – Explaining and learning how to apply the 80% Done Rule

18:26 – Where to look for the opportunities, as opposed to the obstacles

Tweetable Quotes

“What we’re trying to pay attention to right now is what can we do to keep you focused and keep you moving on and getting strong.” (06:55) (Jason)

“So, if you’re busy out there and you’re putting on all these, ‘Hey please buy from us,’ and you’re begging your clients and customers for money, that’s not the direction we want you to go in. What we want you to do is serve your community like you’ve never served them before.” (09:34) (Jason)

“I remember when we first opened our salon, I was everything. I was the janitor. I was the handyman. I was HR, the whole nine yards.” (11:34) (Doug)

“I wouldn’t let go of things until they were 100% perfect, and I wouldn’t hand things off unless someone could do it 100% perfect. And, what I realized is that not only was that holding me back, but I was stealing people’s future from them.” (12:24) (Doug)

“You either choose to look at the opportunities right now, or you choose to look at the obstacles.” (19:51) (Jason)

Links Mentioned

High Performance Salon Academy Website – [https://www.highperformancesalonacademy.com/]