In this episode, Jason and Doug talk about how you should create a game plan when your salon re-opens. Doug discusses how his salon is preparing for his salon’s re-opening and what measures that includes, such as informing clients of changes as well as getting his own staff ready. Topics discussed include, getting your staff to look the part, how do you prep your guests, and pricing of services when the doors open again.
Key Takeaways:
3:13 Getting Staff ready prior to salon opening back up
6:50 Getting your guest ready for the new procedures inside the salon
10:05 Conversations on social distancing in salons
15:01 Discuss the topic that “Salons are going to be slower than ever before”
18:24 Discussing the topic of whether it is a good idea to have services on sale for reopening
22:50 Control the attitude and energy of your salon
Quotes:
“I think salons are going to be busier than ever when they open back up, I don’t think being slow is going to be an issue!” (15:11) (Jason)
“Your job is to serve your client’s beauty needs, don’t get lost about what your job is, to help them to look beautiful and they’ve been suffering for the last 4 to 6 weeks, so serve them.” (20:05) (Doug)
“You will control the attitude and energy at which you look at reopening you salon” (22:50) (Jason)