In this episode, Doug and Jason discuss how to estimate and control uncertain situations. With new rules and conditions, salon owners are all forced to obey. It is best to stay firm and determined to fight against all odds that may come. Good communication with your staff, a leadership team, and following the standards are some of their pieces of advice that can help your salon survive this dilemma.
Key Takeaways:
01:43 - Focusing on the Positive Side of Everything
03:28 - Social Media Impact to the Mindset of your Staff
05:07 - How to Win the Game of Business
10:38 - Doug explains the importance of having a “Leadership Team”
19:02 - Consistent service of High-Quality Experience to Your Customers
Quotes:
“Business is a game.” (04:53) (Jason)
“You can either fight the rules or deal with the rules.” (20:53) (Jason)
“You guys stay open. That's the goal.” (22:11) (Jason)