In this episode, Jason and Doug, talk about how to tell your guests that inside your salon that they are safe! Nowadays, safety is a huge issue, and like anything, it takes time to build it. The whole idea of restoring guest trust inside the salon is a really big thing right now. If you're doing the proper procedures, the fact is the salon is probably one of the safest places that you can be. From handling chemicals, and doing all these things that people have to do as sanitation standards, you can make sure that people can have their trust in your salon.
Key Takeaways:
02:10 - Restoring the Trust of your Guests inside Your Salon
04:28 - Salons are Super Safe Place
06:31 - How To have a Successful Salon while Staying Safe
14:43 - Make Safety as Your Top Priority
18:22 - Four Best Places To Communicate for Unity
Quotes:
“The fact is the salon is probably one of the safest places that you can be. Everybody's wearing masks, everything's getting wiped down, we got sanitation everywhere.” (02:59) (Doug)
“It's building that trust. And like anything, it takes time to build it.” (17:01) (Doug)
“You're registering this stuff in the background and it's building trust without a two way communication. It's not like I said, "Trust me," now you trust me. It's like, you ever walked in somewhere and it's dirty, or you walked in somewhere and it's just gross? Not to bring up a whole topic, but like gas station bathrooms, not a pretty place to go pretty much anywhere.” (20:57) (Jason)