In this episode, Jason and Doug, together with Lia Hakim from Hot Salons, talk about what to do when part of your staff or team walks out from your salon business. Nobody ever wants a salon walkout, but it happens to the best of the best. They also discuss how to put some steps in place to make sure you can prevent a salon walkout or at the very least prevent the harm it can do to your salon. One of the best things you can do is to remove panic, come up with a plan, and execute it.
Key Takeaways:
04:25 - How To Come Out Strong Amidst The Crisis
09:16 - There Will Come A Point Where Some Part Of Your Management Team Need To Go
10:37 - Benefits Of Being A Part Of High Performance Salon Academy
17:52 - Figure Out Truth VS Fact
23:20 - Who Are The People Who Bring In Money To Your Salon Business?
Quotes:
“Nobody ever wants a salon walkout, but it happens to the best of the best.” (00:00) (Jason)
“Let's just focus on what you can control now and what you're going to do, and we're going to set a plan.” (14:26) (Lia)
“This business was not built on two people's income.” (22:40) (Lia)