In this episode, Jason and Doug, together with Jay and Gina, talk about the importance of team leadership in your salon business. Being a salon owner requires, not only money for your startup, but also talent and expertise in this field. May it be a big or small salon business, caring and reaching out for your staff is the most important key. Understand each other’s weaknesses and strengths for effective allocation of tasks. Believing in the potential of your team is what it takes to be the best leader and owner of a salon business.
Key Takeaways:
03:43 - Self meditation
08:47 - Connect with your employees as a salon owner
14:22 - Being a salon owner
16:36 - Right person for the salon industry
18:54 - Why do most salon staff leave their jobs?
22:14 - Health is wealth
Quotes:
“You can be a lot more vulnerable because it's just you, and you're just feeling the feels, you're living within yourself. Sometimes it's hard to do that, personally.” (03:56) (Jay)
“When you're left with your own thoughts, then you might be distracting yourself from every single day.” (04:05) (Jason)
“No stylists left behind.” (05:20) (Jason)
“Bigger groups of people leave more room for diversity.” (06:46) (Gina)
“It's important to connect one-on-one with them.” (08:26) (Jay)
“If you've tried to force somebody into something they don't want, then find why do that? I mean that's like the dumbest thing in the world.” (10:10) (Doug)
“People don't quit salons, they quit leaders.” (13:43) (Gina)
“It's crazy, people want to be seen, heard, valued, and want to live a beautiful life. And it's sad. It makes me really sad to read just what people are going through. So I'm really passionate about that, I think that salon owners are the most amazing unsung heroes. We love salon owners.” (18:05) (Gina)
“People support what they help create.” (19:49) (Gina)
“You shouldn't be a 100% booked, if you're a hundred percent booked, stop.” (22:08) (Jay)
“Creating a safe space is my biggest tip, and it's not easy. It's a lot of work.” (24:06) (Gina)