On this weeks podcast, Host Kayla Swanson, and guest Kayleena Meyers talk about how to create outcome-based decision-making in your business. Kayleena explains that they had previously experienced decision paralysis and wanted to find a better approach. They developed a format for an outcome-based decision-making process that focuses on defining the problem and the desired outcome, then reverse-engineering the steps to reach that outcome. The emphasis is on freedom and allowing individuals to make decisions as long as they align with the defined problem and outcome. Kayleena emphasizes the importance of having a clear mission and code of honor within your organization. Everyone can align their decisions and actions with the mission by unifying the company around a common mission and defining agreed-upon behaviors. We discover that outcome-based decision-making can be applied universally with the proper guardrails and frameworks. They give an example of providing a checklist or guidelines for decision-making, which empowers individuals to make decisions while maintaining ethical and moral boundaries. We then discuss the benefits of outcome-based decision-making, including empowerment for the team, the ability to reach viable conclusions even if they differ from individual preferences, and the importance of having a unified company culture. Emphasizing the need for salon owners to clarify their core values, mission, and code of honor to create a culture that supports outcome-based decision-making. By defining the culture and providing guidelines, you can enable your team members to make decisions within the framework and support them, even if the decisions are not exactly as the you would make them. Overall, this podcast episode highlights the concept of outcome-based decision-making as a way to overcome decision paralysis, empower team members, and align decisions with the mission and values of the organization.
Key Takeaways:
--Decision paralysis can occur when people are afraid of making the wrong decision or facing negative consequences.
--Outcome-based decision-making focuses on defining the problem, determining the desired outcome, and allowing freedom within a framework to achieve that outcome.
--It's important to understand the root cause of a problem rather than just focusing on the surface-level issues.
--Knowing where you want to go is crucial for effective decision-making. Define your destination to provide clarity and direction.
--Outcome-based decision-making can be applied in various contexts and industries with the right guidelines and guardrails.
--Seek reliable information, evaluate positive and negative impacts, and conduct thorough research to make informed decisions.
--Examine the financial consequences of decisions and consider whether they align with the company's mission and goals.
--Unify your team around a shared mission and core values. This empowers them to make decisions in line with the company's purpose.
--Establish a code of honor or agreed-upon behaviors that guide how team members should act and make decisions.
--Freedom within a defined framework allows individuals to take ownership of their decisions, leading to increased satisfaction and fulfillment.