In this episode of the Profitable Salon Owner Podcast, Kayla Swanson and Jason Everett dive deep into the common struggles salon owners face when communicating with their teams. They share insights on taking responsibility for how your message is received, the importance of tailoring communication styles to different audiences, and how misunderstandings often arise from the original message. Whether you’re speaking to a room of 10 or 10,000, these actionable tips will help you become a better communicator, both in business and in life. Tune in for expert advice on navigating tough conversations, the role of tone and body language, and much more!
Communication Struggles: Many salon owners struggle to communicate effectively with their teams, which can impact staff meetings and overall team morale.
Responsibility in Communication: Taking full responsibility for how your message is received, not just what you say, is key to effective communication.
Tailoring Your Message: Adjust your communication style based on your audience, whether it’s a staff meeting or a larger group.
Importance of Feedback: Constantly seeking feedback and checking if your message was understood can improve communication in any setting.
Impact of Tone and Body Language: The tone of your voice and your body language play a critical role in how your message is perceived.
Communication in Relationships: Misunderstandings often stem from the initial communication, not the aftermath, requiring more focus on clarity upfront.
Telepathic Communication: Sometimes unintentional, subconscious messages are conveyed through body language and tone that can affect communication.
Continuous Growth: As a business owner, your ability to communicate should evolve along with the size and needs of your team.
Seeking Understanding: Effective communication starts with understanding others before trying to make yourself understood.
Performance Pressure: Pressure in staff meetings or conversations can arise from misaligned communication and team expectations.