Profitable Salon Owner Podcast

How To Train The Employees Of Your Salon Effectively: A Conversation With Elyse Rodgers

Episode Summary

In this podcast episode, host Kayla interviews Elyse Rodgers, a salon owner and Director of Education, about the value of associate programs in the salon industry. They discuss how associate programs can help new hires, regardless of their level of experience, get up to speed and become successful stylists. Elise shares insights into the structure and benefits of their associate program and highlights the positive impact it has had on their salon culture.

Episode Notes

  1. Associate Programs Empower New Stylists: Associate programs are designed to help new stylists transition smoothly into a salon environment, offering them the support and training they need.
  2. Building Confidence: One of the primary benefits of associate programs is the boost in confidence that new stylists gain as they learn and practice their skills.
  3. Structured Learning: The program is structured with multiple levels, assessments, and performance metrics to ensure new stylists progress at their own pace.
  4. Business Skills: Associate programs include business-building components to prepare stylists for long-term success, not just technical skills.
  5. Mentorship: Mentoring by experienced stylists is a key element of associate programs, helping new hires integrate into the salon culture and community.
  6. Culture Fit: Stylists and associates are carefully matched to ensure they align with the salon's culture and values.
  7. Accelerated Learning: Associate programs are like a second phase of education, focusing on honing skills and adapting to the salon's specific environment.
  8. Preparation for Success: Associates are encouraged to build their clientele, achieve rebooking goals, and understand salon operations before becoming full-fledged stylists.
  9. Adaptable Hiring: Salons may hire associates either specifically for a particular salon or hire them across multiple locations based on the needs and readiness of mentors.
  10. Value for Salon Owners: Salon owners interested in implementing associate programs can seek guidance and support to build their own programs and foster a culture of growth and education in their salons.