Kayla and Samantha discuss the importance of building a mission-driven leadership team in a salon. They emphasize the need for a clear code of honor, delegation, and the positive impact on individual team members. The conversation also explores the significance of a salon's mission statement and practical tips for empowering team members. Whether you're a salon owner or part of a leadership team, this podcast provides valuable insights into creating a thriving and purpose-driven salon environment.
Introduction: The podcast discusses inspiring, empowering, and creating a mission-driven leadership team.
Guest Introduction: Samantha Olsen, lead of the client success department, is the guest, and she and the host, Kayla, work together in the office.
Leadership Team Background: Samantha and Kayla are both on the leadership team, emphasizing the importance of teamwork and collaboration.
Code of Honor: Setting up a leadership team involves establishing a code of honor to guide the team's actions and decisions.
Delegation: The podcast highlights the significance of having a leadership team to share responsibilities, allowing the salon owner to focus on business growth.
Personal Experience: Samantha shares her experience of joining the leadership team and how it positively impacted her confidence and role within the company.
Mission Statement: The discussion delves into the importance of a salon having a clear mission statement and ensuring team members align with it.
Hiring Process: The podcast suggests incorporating mission statement discussions during the hiring process to assess alignment with the salon's goals.
Empowering Team Members: Encouraging team members to create their own mission statements and align them with the salon's mission fosters a sense of purpose and connection.
Tools for Empowerment: The podcast concludes with insights on empowering the leadership team, including one-on-one discussions, love language understanding, and fostering a culture of learning from mistakes.