In this episode of the Profitable Salon Podcast, host Kayla Swanson and guest Stephanie Russell, a psychological safety coach and global Redken facilitator, address the essential yet challenging topic of mental health in salons. They emphasize the importance of creating a psychologically safe environment to reduce mental harm and promote well-being among salon staff and clients. Key strategies include fostering emotional intelligence, using clear language to identify issues, and leaders setting the example. By recognizing emotional states and continuously improving awareness and compassion, salons can enhance their team's mental health and overall performance. Learn more about Stephanie Russell: http://Wavesociety.ca @psychologicallysafesteph on TikTok and instagram
Introduction to the Topic: Mental health is crucial yet often uncomfortable to discuss, especially in the salon environment where interactions are constant.
Guest Introduction: Stephanie Russell, a global Redken facilitator and psychological safety coach, joins to discuss mental health in salons.
Psychological Safety: Stephanie focuses on creating psychologically safe environments in salons to reduce mental harm and promote well-being among staff and clients.
Importance of Relationships: The quality of interactions between salon owners, stylists, and clients significantly impacts mental health.
Identifying Problems: Many people experience unease without clear reasons, highlighting the need for language and awareness around mental health issues.
Emotional Intelligence: Essential for a psychologically safe salon includes self-awareness, self-management, social awareness, and relationship management.
Red, Yellow, Green Lights: Using traffic light analogy to recognize emotional states - green for trust and safety, yellow for caution, and red for distrust and defensiveness.
Leadership Role: Leaders must model and mirror the desired psychologically safe behavior to cultivate it within their teams.
Practical Steps: Begin with leadership, foster self-awareness among team members, manage emotions, and practice compassion and empathy.
Continuous Improvement: Mental health and psychological safety are ongoing processes requiring constant effort, reflection, and commitment from everyone involved.