Commission salon owners are often portrayed as the villain, but changing your business every time someone criticizes it is not leadership. In this episode, Kayla Swanson and HPSA mentor and salon owner Celene Dupuis explore how commission salon owners can rise above industry criticism without ignoring the feedback that could help them grow. Celene shares what she has learned from nearly 15 years of salon ownership, including how to remain grounded in your purpose, listen without reacting, explain difficult business decisions, and build a profitable salon that helps its people succeed.
In this episode, you’ll learn:
• How to separate useful feedback from outside opinion
• Why caring for your team and protecting profit can coexist
• How to make your team part of the solution
• Why leadership growth begins with an honest look inward
• How fear-based decisions can create bigger problems later
• Why take-home income matters more than an impressive commission percentage
• How to navigate team departures without abandoning your vision
• Why the beauty industry needs room for different business models
You do not have to prove every opinion wrong. You need to understand your business, know your purpose, and make decisions you can support with evidence.
Text “ACADEMY” to (916) 258-0720 to learn how you can connect with Celene, pick her brain, and find your next right step.
Ready to build your six-figure team? Tune in now!
Learn more here - www.highperformancesalon.com
Join our FB group - www.facebook.com/groups/highperformancesalon
Like us on FB - www.facebook.com/highperformancesalon
Follow us on IG - www.instagram.com/highperformancesalon